Frans Lanting Inc.
Privacy Policy Statement

Frans Lanting Inc. has created this privacy statement in order to demonstrate its firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.lanting.com. Your use of this site indicates your acceptance of the terms and conditions set forth below. Frans Lanting Inc. reserves the right to make changes to this site and these terms and conditions at any time.
Contact Information

Our mailing address is
207 McPherson Street, Suite D
Santa Cruz, CA 95060
USA

We can be reached via e-mail at info@lanting.com
or you can reach us by telephone at 831-429-1331
How we Collect Information About our Customers

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).

We collect the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit.
Our Use of Cookies

We use cookies to record session information, such as items that consumers add to their shopping cart, and to record user-specific information on what pages users access or visit.
Using and Disclosing Customer Information

The information we collect is used for the following purposes:
  • Internal review
  • To improve the content of our Web page
  • To notify consumers about updates to our website, new products, special offers, and upcoming events
  • To aid us in processing and shipping customer orders
  • To track product sales and the effectiveness of our website

If you supply us with your postal address and/or email address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by emailing us at info@lanting.com. Please provide us with your exact name, mailing address, and/or email address. We will be sure your name is removed from our mailing list.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Frans Lanting Inc. does not sell or share its database information with any outside individual or organization.

We do not partner with or have special relationships with any ad server companies.
Policy Changes

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Accessing, Changing, & Deleting Your Customer Information

Upon request, we provide site visitors with access to the following:
  • Transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them
  • Communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries)
  • Contact information (e.g., name, address, phone number) that we maintain about them
  • A description of information that we maintain about them

Consumers can access this information by emailing us at info@lanting.com.

Upon request, we offer visitors the ability to have inaccuracies corrected in contact information, financial information, transaction information, and communications that the consumer/visitor has directed to the site. Consumers can have this information corrected by sending an email to info@lanting.com.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at 831-429-1331 or sending an email to info@lanting.com.
Frans Lanting Inc. and Links to Other Websites

Frans Lanting Inc. provides links to websites outside of the www.lanting.com website. These linked sites are not under the control of Frans Lanting Inc., and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the privacy policies for those sites.


Public Forums

This site maintains message boards/guestbooks available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.


Security

When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server.
Effective Date

This policy was last updated on August 16, 2004.

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